Customer Service Representative
Company: Hedy Holmes Staffing Services
Location: Tracy
Posted on: January 15, 2021
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Job Description:
Customer Service RepresentativePeople not located within 30
miles will not be considered.POSITION SUMMARY:The role of the
Customer Service Receptionist is to answer/transfer incoming phone
calls and provide administrative support to the Customer Service
Team. This is a position for a cheerful person who is detail
oriented, accurate, and organized.RESPONSIBILITIES:Answers incoming
phone calls and transfers to the appropriate personElectronic
filing of Purchase Orders and/or other documentsEnter Return
Authorizations and/or creditsSort mail and prepare UPS and USPS
shipmentsEnter or update orders in ERP system as neededMeets
productivity standards; looks for ways to improve and promote
qualityOther duties as assignedQUALIFICATIONS:High School diploma,
or equivalentPrior experience in Reception, Customer Service and/or
Data Entry preferredExperience with Microsoft Outlook, Word and
Excel; 10 key by touchWorking knowledge of Dynamics AX or similar
ERP software preferredGreat attention to detailContributes to
building a positive team spirit; asks for and offers help when
neededObserves safety and security procedures; reports potentially
unsafe conditions to managerPay: $15-16.50Employment: Full
TimeEducation: High SchoolExperience: 4 YearsTravel: None
Keywords: Hedy Holmes Staffing Services, Tracy , Customer Service Representative, Sales , Tracy, California
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