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Customer Service Representative

Company: Hedy Holmes Staffing Services
Location: Tracy
Posted on: January 15, 2021

Job Description:

Customer Service RepresentativePeople not located within 30 miles will not be considered.POSITION SUMMARY:The role of the Customer Service Receptionist is to answer/transfer incoming phone calls and provide administrative support to the Customer Service Team. This is a position for a cheerful person who is detail oriented, accurate, and organized.RESPONSIBILITIES:Answers incoming phone calls and transfers to the appropriate personElectronic filing of Purchase Orders and/or other documentsEnter Return Authorizations and/or creditsSort mail and prepare UPS and USPS shipmentsEnter or update orders in ERP system as neededMeets productivity standards; looks for ways to improve and promote qualityOther duties as assignedQUALIFICATIONS:High School diploma, or equivalentPrior experience in Reception, Customer Service and/or Data Entry preferredExperience with Microsoft Outlook, Word and Excel; 10 key by touchWorking knowledge of Dynamics AX or similar ERP software preferredGreat attention to detailContributes to building a positive team spirit; asks for and offers help when neededObserves safety and security procedures; reports potentially unsafe conditions to managerPay: $15-16.50Employment: Full TimeEducation: High SchoolExperience: 4 YearsTravel: None

Keywords: Hedy Holmes Staffing Services, Tracy , Customer Service Representative, Sales , Tracy, California

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