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Lending Operations Analyst

Company: Experis
Location: Tracy
Posted on: January 14, 2021

Job Description:

* Position Details:Job Title: Support Operations Analyst IVLocation: RemoteDuration: 7+ months(+extension)The QuickBooks Capital (QBC) team is on a mission to transform small business ("SMB") lending. Imagine a world where QuickBooks customers can access funding in hours whenever they need it. And then, imagine a world where we help SMBs make the right decision about when to take funding, how much to take, and what type. We're working to make this a reality. QuickBooks Capital recently became an SBA Paycheck Protection Program (PPP) lender. We are helping our small businesses access relief funds using technology and data to simplify the process.If you are passionate about innovation, solving tough customer challenges, and compliant solutions, then come join our team!The Lending Operations and Data Analyst will contribute to Servicing and Operations along with supporting the compliance process and systems. This role will be 100% remote.Responsibilities* Research and resolve reporting questions from internal and external counterparties* Work with internal stakeholders to ensure data integrity of daily reporting, automation and customization* Conduct hands on data mining and analysis to identify issues and improve operational processes* Assist with a variety of activities related to the daily operations of the servicing team* Enhance business operations by driving the creation of policies and procedures both internally and with our third party servicer* Assess current operations and propose enhancements to strengthen the program* Communicate issues and recommendations to the Business and Compliance Teams* Validate issues and perform remediation testing to ensure compliance* Work with engineering to create automated performance monitoring and reporting* Track the progress of various work streams and communicate status to Business and Compliance Teams* Manage pieces of operational workflow and look to improve them by providing scalable solutionSkills: Qualifications* 4+ years of experience in small business or FinTech lending operations with portfolio management, special servicing, and compliance exposure* Experienced using SQL to query, analyze and present data* Ability to work in a fast paced and quickly changing environment* Strong communication skills with the ability to simply lay out the conclusions and reasons for each decision* Ability to constantly focus on the process and to develop and implement operational changes in order to improve efficiency and limit risk throughout the underwriting process* Excellent motivational abilities, willingness to teach and coach, and ability to learn quickly* Ability to work cross functionally across multiple teams including compliance, risk, product, and engineering and manage projects from start to finish

Keywords: Experis, Tracy , Lending Operations Analyst, Professions , Tracy, California

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