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Returns Processor

Company: Crate and Barrel
Location: Tracy
Posted on: August 13, 2019

Job Description:

We at Crate and Barrel want to ensure we help our customers, love, how they live, in the moments that matter. At our Distribution Centers, we begin to instill that feeling with every package we carefully pick, pack, and ship to our customers homes and into our award-winning stores. Our assortment includes more than 13,000 SKU's between each of our 3 brands; Crate and Barrel, CB2, and Crate and Kids. We are curious and ask ourselves is there a better way to do this? As part of the team here, you'll ensure every product we sell online or in-stores is delivered on-time and with quality, ensuring our customers are amazed and delighted with their selection.


  • Maximize the company growth and profitability through the computer processing of all returned merchandise to the Furniture Distribution Center.
  • Inspect all returned merchandise to provide accurate ad timely decisions on the proper disposition of goods.
  • Process returns through the AS400 to ensure that return lines are closed, order notes are added and merchandise is moved to the proper address.
  • Abide by the established dependability guidelines to maintain business productivity.
  • Follow the loss prevention and security guidelines as outlined in the Crate & Barrel Associate Guide to minimize inventory shrinkage and profit loss.
  • Adhere to all Foreign-Trade Zone (FTZ) procedures and guidelines to maximize FTZ compliance and benefits and minimize U.S. Customs penalties and fines.
  • Promote a culture of respect and an atmosphere of teamwork to foster a positive working environment.
  • Support the company vision and goals.
  • Adhere to company safety guidelines to prevent personal injury and product and facility damage.

Keywords: Crate and Barrel, Tracy , Returns Processor, Other , Tracy, California

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