Shelter Engagement Associate Swing Shift
Company: Careerbuilder-US
Location: Tracy
Posted on: January 22, 2023
Job Description:
Job DescriptionOverview: City Net received contract approval for
this project on November 1st, 2022. We are currently searching for
staff that can be available for the opening of the shelter (to be
determined). The Entry Level Shelter Engagement Associate will
provide program support and assist with security at the
low-threshold Non-Congregate Shelter. They will assist the Shelter
Supervisor in maintaining a positive, professional, and safe
environment in the site, protecting against external and internal
disruptions. Our Shelter Engagement Associates use problem-solving,
empathy, and verbal de-escalation skills to maintain a safe and
secure environment for guests. They will provide general support
and customer service for shelter guests including coordinating
check-in, conducting property checks, providing conflict
resolution, and driving passenger shuttles to the shelter from
community pick-up sites. They will coordinate and assist volunteers
providing meals and other supportive services, and assist with meal
setup/cleanup and light cleaning. Additional areas of
responsibility include but are not limited to coordinating and
performing daily data entry regarding meals, supportive services,
and donations; communicating policies and procedures to external
constituents (e.g. current or potential providers of meals and/or
supportive services); coordinating meetings and referring donations
to partner agencies; setting up for and cleaning up after meals;
receiving and organizing donations. City Nets programs follow
Housing First and Harm Reduction service models.Schedule: Swing
Shift: 3:00 pm - 11:30 pm (days to be determined in collaboration
with the hiring supervisor) Note: This shift includes a $1 shift
differential on top of the $18.27/hr base wage for a total of
$19.27/hrRequired Competencies
- Upbeat passion for ending homelessness
- Desire to make a difference in the lives of our most vulnerable
neighbors during this time of uncertainty and beyond
- Flexible and dynamic
- High level of empathy and understanding for people experiencing
homelessness and presenting with multiple and urgent case
management needs, substance use, health, and/or mental health
concerns
- High levels of responsibility, dependability, and positive
attitude
- Respectful and effective verbal and written communication
skills
- Experience cultivating and maintaining productive, professional
relationships with various stakeholders including clients,
coworkers, volunteers, third-party vendors, etc.
- Ability to perform crisis intervention and conflict
de-escalation as needed
- Understanding of the importance of quality and timely data
collection and reporting
- Understanding of or eagerness to learn about the nonprofit,
volunteer, and social services sectors
- Ability to work well with people from diverse backgrounds with
varying degrees of experience
- Understanding of marginalized communities in general and the
conditions which contribute to their marginalization, understanding
of homelessness in particular
- Strong interpersonal, planning, and organization skills
- Professional verbal and written communication skills
- Basic computer proficiency including word processing and
database management
- Ability to pass background checks successfully upon hire and
throughout employment
- Ability to work flexible hours including evenings and
weekends
- Excellent professional boundaries
- Must be authorized to work in the United States for any
employerNice To Have
- Security, overnight bridge housing/shelter coordination,
customer service, food service, and/or volunteer coordination
experience
- Experience interacting with people affected by homelessness,
substance use disorders, chronic health and mental health concerns,
domestic and intimate partner violence, and/or human trafficking)
strongly preferred
- Professional experience and homelessness services contacts in
Sacramento County
- Bilingual (English/Spanish)
- Experience in community service, community organizing, and
coordinating volunteers
- Professional experience with Microsoft Suite.Organizational
OverviewCity Net is a 501(c)(3) non-profit community organization
that is committed to breaking the cycle of homelessness in the
communities we serve by connecting neighbors experiencing
homelessness to transformative care and innovative housing
solutions. Our objective is to reduce homelessness to functional
zero in the regions we serve through collaborative supportive
services, housing provision, and data-driven solutions that empower
our clients to reach their personal goals.BenefitsWe believe in
supporting our employees in all areas of life. That is why we offer
top-tier benefits to our eligible employees, including but not
limited to:
- Health insurance (City Net pays 100% of the employee premium
for our baseline plan)
- Paid time off
- Retirement plan
- 401(k)
- 401(k) matching
- Dental insurance
- Vision insurance
- Life insurance (Employer paid group term life and voluntary
life)
- Referral program
- Parental leave
- Professional development assistance
- Employee assistance program
- Wellness Reimbursement Program
- Company Vehicles, iPhones, Laptops, and Tablets
- Career Pathing, Raises, Recognition & Rewards
- ImmediatePay Earned Wage Access
- Credit Union Preferred PartnershipVisit
https://citynet.apscareerportal.com for further details.Diversity,
Equity, Inclusion, and Belonging: Promoting a culture of diversity,
equity, inclusivity, and belonging that embraces the contributions
of all team members is important to City Net and our success. Our
team is composed of individuals with different strengths,
experiences, and backgrounds. Note: We do not consider your name,
or the names of your undergraduate and graduate schools from your
resume. This process is aimed at opening all of our job
opportunities to more candidates, reviewing applicants on
performance assessments instead of resume proxies (e.g., where you
went to school).Questions?If you have questions about this position
or our organization, please contact City Net's Recruitment Team by
emailing Recruitment[at]CityNet[dot]org. Please do not contact any
of the Homeless Services Outreach Numbers listed on our website, as
those phone lines need to remain open exclusively for people who
are experiencing homelessness and need help. Thank you!by
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Keywords: Careerbuilder-US, Tracy , Shelter Engagement Associate Swing Shift, Other , Tracy, California
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