Customer Support Specialist (Work From Home)
Company: Arcadia
Location: Lathrop
Posted on: August 5, 2022
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay
/ Medical, dental, and vision benefits / Flexible PTO- As a
Customer Support Specialist you'll: Respond to first contact from
both existing and prospective customers seeking technical support
or asking questions about the platform; Triage cases, handle all
customer communications, and escalate tickets to the appropriate
engineering teams as necessary; Document frequent issues and
questions and identify high value improvements to products to help
build a better platform moving forward...Hiring Fast > >
Keywords: Arcadia, Tracy , Customer Support Specialist (Work From Home), Other , Lathrop, California
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