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Customer Service Specialist - Part Time

Company: Ferrellgas
Location: Lathrop
Posted on: January 16, 2022

Job Description:

Do you want to work in an environment where the word 'Team' really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you! We are looking for a Part-Time Customer Service Specialist for Blue Rhino. Someone who is passionate about providing exceptional customer service and excited about being an important member of an awesome customer service team. You will do this by taking inbound and outbound telephone calls. In addition, you will be working with both internal and external customers to ensure a high-quality customer service experience and will strive to foster growth.Benefits401 (K) with company matchPaid Time Off (PTO)Employee Stock Ownership Plan (ESOP)Works with customers on a daily basis to sustain and improve business relationships.Uses fact-finding sales methods to customize Ferrellgas programs and services to meet the customer needs and strives to obtain new business.Ensures accurate account setup, maintenance, and the closing of all customer account information.Handles all customer issues by following our customer complaint resolution policy.Performs soft collections for customers on credit hold or past due as well as some cash handlingHigh School Diploma or equivalent1 year of customer service experienceExceptional customer service and negotiation skillsStrong organizational skills with typing and data entry experienceExcellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers.Proficient in Microsoft Office including Excel, Word, and Access.Why Blue Rhino?We're more than just America's premier propane tank exchange brand. Blue Rhino is a company that cares about its employees, and about the environment, working hard to recycle millions of propane tanks every year and keeping them out of landfills.Lastly, Blue Rhino cares about the community and gives back. We sponsorBowling for Rhinos, a rhino conservation charity. We also supportOperation Barbecue Relief, a charity of competition chefs who grill for those affected by natural disasters. If you're interested in being a part of a winning company, join the Blue Rhino team today!

Keywords: Ferrellgas, Tracy , Customer Service Specialist - Part Time, Other , Lathrop, California

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