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Software Developer I

Company: CrossLink Professional Tax Solutions
Location: Lathrop
Posted on: June 7, 2021

Job Description:

SUMMARY

The Software Developer I analyzes, designs, programs, troubleshoots, modifies, and enhances a suite of products. This person is responsible for the development of source code, completion of programming, and testing and debugging of supported applications.

PRIMARY RESPONSIBILITES

  • Design, document, develop, test, and support in-house utilities as assigned.
  • Develop and support a suite of products in a team environment with a State Analyst to make product improvements, primarily state applications enhancements and updates.
  • Document software design.
  • Debug and test software implementations.
  • Resolve customer problems in a friendly and timely manner in order to ensure customer satisfaction.
  • Resolve trouble tickets and document action steps and resolutions including follow-up.
  • Use professional judgment to resolve problems.
  • Escalate customer concerns as necessary to personnel or management, as required.
  • Communicate problems and trends to team for internal resolution.
  • Assist and communicate with Technical Support Leads and resolve reported problems.
  • Perform other duties as required.

KNOWLEDGE AND SKILL REQUIREMENTS

  • Bachelors degree in Computer Science (CS) or Management Information Systems (MIS), Mathematics or related technical discipline; equivalent work experience and/or technical training will be considered in lieu of the degree
  • 0-3 years experience in technical software development role (preferred, but not required)
  • Advanced programming skills in Java, C++, C languages, or equivalent; knowledge of development tools, environments, and algorithms
  • Proficiency in troubleshooting, maintaining and debugging complex programs is essential
  • Flexible, detail oriented and positive attitude
  • Position requires a firm background in software engineering and programming including analysis, design and implementation.
  • Excellent interpersonal and communication, verbal and written, skills
  • Ability to work in a fast-paced environment
  • Can work independently and as a team player

Keywords: CrossLink Professional Tax Solutions, Tracy , Software Developer I, Other , Lathrop, California

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