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Scheduler

Company: Ryder System
Location: Tracy
Posted on: May 3, 2021

Job Description:

**Current Employees:**

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process. To learn how to apply for a position using the Career worklet, please review this quick reference guide (https://rydersystems.service-now.com/sys_attachment.do?sys_id=a39f83621bd99050632a4223cd4bcb91) .

_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_

You are the driving force behind our company.

Start your career with Ryder today!

**SUMMARY**

Responsible for providing delivery scheduled dates to end customer as well as resolving inventory and service problems.

Act as liaison to facilitate customer service issue resolution

Provide Customer Service for multiple MXD Group clients

**ESSENTIAL FUNCTIONS**

Record and maintain scheduling information

Maintain end customer records by updating account information

Resolve product or service problems by clarifying the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution

Contribute to team effort by accomplishing related results as measured by established site metrics

Maximize routing capacity on a consistent basis

Report scheduling issues timely

Follow proper scheduling Standard Operating Procedures (SOP's)

Perform additional duties as assigned by management

**EDUCATION**

Bachelor's degree preferred.

**EXPERIENCE**

One (1) year or more experience 1-2 years related experience

**SKILLS**

. Operations background (Logistics and/or Transportation)

. Meets corporate competency model requirements

. Organization skills

. Ability to understand and follow work procedures

. Communication skills (verbal and written)

. Ability to build professional relationships

. Practical Learning skills

**KNOWLEDGE**

Proficient in Microsoft Office tools; level.

**LICENSES**

#Indexempt

#fb

#li-post

**TRAVEL**

**Job Category**

Administrative Services

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America's largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

#wd

Keywords: Ryder System, Tracy , Scheduler, Other , Tracy, California

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