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You are the driving force behind our company.
Start your career with Ryder today!
Responsible for providing delivery scheduled dates to end
customer as well as resolving inventory and service problems.
Act as liaison to facilitate customer service issue
Provide Customer Service for multiple MXD Group clients
Record and maintain scheduling information
Maintain end customer records by updating account
Resolve product or service problems by clarifying the customer's
complaint, determine the cause of the problem, select and explain
the best solution to solve the problems, expedite correction or
adjustment, follow up to ensure resolution
Contribute to team effort by accomplishing related results as
measured by established site metrics
Maximize routing capacity on a consistent basis
Report scheduling issues timely
Follow proper scheduling Standard Operating Procedures
Perform additional duties as assigned by management
Bachelor's degree preferred.
One (1) year or more experience 1-2 years related experience
. Operations background (Logistics and/or Transportation)
. Meets corporate competency model requirements
. Organization skills
. Ability to understand and follow work procedures
. Communication skills (verbal and written)
. Ability to build professional relationships
. Practical Learning skills
Proficient in Microsoft Office tools; level.
Ryder is proud to be an Equal Opportunity Employer and Drug Free
workplace. All qualified applicants will receive consideration for
employment without regard to race, religion, color, national
origin, sex, sexual orientation, gender identity, age, status as a
protected veteran, among other things, or status as a qualified
individual with disability.
Ryder operates behind the scenes, managing critical fleet,
transportation and supply chain functions for over 50,000
customers, many of which make the products that consumers use every
day. When you choose Ryder, you get access to industry-leading
technology, one of North America's largest fleet of trucks, an
expansive infrastructure of maintenance facilities and warehouses,
and some of the most talented people in the industry.