Clerk Block Daily
Company: KAR Auction Services, Inc.
Posted on: January 5, 2020
Reporting to the General Manager or designated manager, the block
clerk enters sale information for inlane and/or on-line LiveBlock
transactions (including price, bid badge number, if-bids and
announcements) ensuring efficient and accurate information is
transferred into the appropriate computer system. Corrections to be
documented on the appropriate form when an error is made. Must
know, practice and ensure company policies and procedures and state
or federal laws are always followed.
Responsibilities and Duties include but are not limited to the
1. Provide excellent customer service: Make sure customers receive
prompt, efficient and courteous attention for all for all contacts
and transactions. Maintain a professional appearance, orderly work
environment and friendly disposition by greeting others. Resolve
any customer complaints in a friendly, courteous manner and advise
Management of all serious complaints or incidences.
2. Record the sale: Review pre-populated AMS data. Enter any
missing or modified announcements the dealer or auctioneer announce
as requested. Enter sale data into the LiveBlock system by
listening closely to the Auctioneer and watching monitors for
internet bids, while rapidly entering the increasing amount of the
incoming bids. Ensure accurate recording of the sale price and
bidder numbers are entered. Document any corrections on the
appropriate form when an error is made and turn into Manager.
3. Other: Maintain a good flow of communication with the auctioneer
and dealer representative. Attend weekly/monthly informational
meetings to keep abreast of any updates made to operating systems,
policies or procedures. Monitor all working area conditions and
equipment to ensure they are within corporate standards for
cleanliness, proper maintenance and safety. Advise Facilities of
all breakdown and maintenance needs immediately. Respond to and
follow proper procedures on employee and customer accidents,
injuries, and loss or damage to any property. Report all incident
to the Manager. Practice and promote company Core Values:
Integrity, Customer Care, Innovation, Safety, Teamwork, Employee
Welfare, Community Involvement and Fun.
Block Clerk Qualifications: High School Diploma or GED preferred.
One (1) year of clerical experience with basic computer skills and
date entry skills required. Accurate typing skills and ability to
Revised: February 8, 2019 2
Physical Requirements and Working Conditions:
The physical activity requirement of the position is Light to
Medium Physical Work.
Constant - standing, watching, touching or fingering, listening,
talking, reaching Frequent - walking, feeling, grasping, pushing,
pulling, kneeling, stooping, crouching, lifting Occasional -
climbing, balancing, crawling Potential - running, jumping, yelling
or other rapid forceful movement in emergency situations
This position is subject to both inside and outside environmental
working conditions, including temperature changes, outside weather
conditioners, slightly elevated ambient noise levels, minor
potential physical hazards, such as electrical, mechanical
equipment and cleaning and pesticide chemicals; and minor
atmospheric conditions affecting skin or respiratory systems, such
as fumes, odors and dusts associated with car exhaust, internal and
external service station/convenience food and petroleum dispensing
Note: This job description in no way states or implies that these
are the only duties to be performed by incumbents in this position.
Employee(s) will be required to follow any other job-related
instruction or duties requested by an authorized person. The
requirements listed in this document are the minimum levels of
knowledge, skills or abilities.
Benefits: Be healthy, be prepared, save for tomorrow. Take a closer
look at our benefits here .
Keywords: KAR Auction Services, Inc., Tracy , Clerk Block Daily, Other , Tracy, California
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