Field Trainer

Company: Western Dental Services, Inc.
Location: Lathrop
Posted on: June 18, 2022

Job Description:

Overview: As a Field Trainer with Western Dental / Brident, you will deliver training to key roles in our supported dental practices. Training team members to be productive on our practice management systems and operational procedures is the core of your mission, but you will also deliver content to support business initiatives, new software, changes to regulatory requirements, leadership development, and refresher training in key areas of opportunity. You will be responsible for a Training Region in either (a) Dallas-Fort Worth TX or (b) CA Route 99 from Sacramento to Bakersfield, CA. You will deliver most training in person at our supported dental offices, so the ability to travel 75%-100% is required (company car provided). Experience training for a Dental Support Organization is helpful, but all new Field Trainers will spend their first several months in one or more dental offices for a fully immersive orientation and training on all of the office roles. Responsibilities --- Deliver training to dental office staff, with a focus on practice management software and reports, office procedures, and the patient experience --- Onboard new doctors, hygienists, and managers --- Plan and schedule training for your region --- Evaluate training effectiveness --- Collaborate with Western Dental/Brident regional leadership to continuously improve training opportunities and outcomes in your region --- Manage special projects as requested --- Travel outside of your region/state as needed to deliver training to offices that are part of a merger or acquisition Requirements --- Bachelor's Degree from an accredited 4-year college or university --- 3 years' experience training small and large groups, preferably in a multi-unit or dental/medical environment --- Ability to assess and accommodate a variety of learning styles --- Strong written and verbal communication skills --- Ability to travel 75%-100% of the time (company car provided) --- Technically savvy; fearless about digging into new software --- Good understanding of common business metrics and reports --- Skilled in the use of a variety of training mediums --- Skilled user of Microsoft Office applications and remote meeting/webinar applications Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our team members. Team members are eligible for benefits based on their full time status. --- Paid Time Off (PTO) --- Medical --- Dental --- Vision --- Continuing education and advancement opportunities Qualifications: As a Field Trainer with Western Dental / Brident, you will deliver training to key roles in our supported dental practices. Training team members to be productive on our practice management systems and operational procedures is the core of your mission, but you will also deliver content to support business initiatives, new software, changes to regulatory requirements, leadership development, and refresher training in key areas of opportunity. You will be responsible for a Training Region in either (a) Dallas-Fort Worth TX or (b) CA Route 99 from Sacramento to Bakersfield, CA. You will deliver most training in person at our supported dental offices, so the ability to travel 75%-100% is required (company car provided). Experience training for a Dental Support Organization is helpful, but all new Field Trainers will spend their first several months in one or more dental offices for a fully immersive orientation and training on all of the office roles. Responsibilities --- Deliver training to dental office staff, with a focus on practice management software and reports, office procedures, and the patient experience --- Onboard new doctors, hygienists, and managers --- Plan and schedule training for your region --- Evaluate training effectiveness --- Collaborate with Western Dental/Brident regional leadership to continuously improve training opportunities and outcomes in your region --- Manage special projects as requested --- Travel outside of your region/state as needed to deliver training to offices that are part of a merger or acquisition Requirements --- Bachelor's Degree from an accredited 4-year college or university --- 3 years' experience training small and large groups, preferably in a multi-unit or dental/medical environment --- Ability to assess and accommodate a variety of learning styles --- Strong written and verbal communication skills --- Ability to travel 75%-100% of the time (company car provided) --- Technically savvy; fearless about digging into new software --- Good understanding of common business metrics and reports --- Skilled in the use of a variety of training mediums --- Skilled user of Microsoft Office applications and remote meeting/webinar applications Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our team members. Team members are eligible for benefits based on their full time status. --- Paid Time Off (PTO) --- Medical --- Dental --- Vision --- Continuing education and advancement opportunities

Keywords: Western Dental Services, Inc., Tracy , Field Trainer, Human Resources , Lathrop, California