Customer Service Support
Company: LHH Recruitment Solutions
Location: Tracy
Posted on: September 11, 2023
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Job Description:
Customer Service Support
LHH has a well-known client in Tracy, CA who is looking for a
Customer Service Support specialist on a contract opportunity! This
is a great chance to get in with a reputable company and advance
your career!
Job Details/Requirements:
Order non-inventory office and shipping supplies
Pay all non-inventory bills in Oracle
Audit Backend controls for month end shipping Satellite
warehouses
Daily open order list to Satellite warehouses
Credits/RMAs (currently 18 days behind)
New/dormant customer setups
Customer maintenance (adding/editing customer locations/info in
BAAN)
Freight claims processing (have not been able to file claims since
May 2020)
Receivables:
o Credit card payment processing for open terms customers
o Trade management (170 open claims - 49 over 90 days old)
o Collections for unassigned credits (173 open, 49 over 180 days
old) & chargebacks (43 open, 18 over 180 days old)
o Receivables customer service (shipping/billing error claims
investigation, document copies, etc.)
Individual commission report distribution
Backup for blocked order releases
Backup for credit card captures (billing after shipment)
Backup for daily sales reports
EDI processing
Need help within the Planning Department with the following:
Entering invoices in Oracle
Entering POs
Chasing down parts
Chasing down payment information for suppliers in Oracle
Keeping dates updated in Baan
Get quotes
Field CSR information requests
Expediting items from supplier
Tracking shipments
Setting up new parts
Job Title: Customer Service Support
Location: Tracy, CA
Pay: $ 18.25/hour
Contract Type: Contract
Hours: Full time 40 hours.
Industry: Manufacturing
If you feel you are a fit for the Customer Service Support openings
positions, please apply now!
Pay Details: $18.25 PER HOUR
Benefit offerings available for our associates include medical,
dental, vision, life insurance, short-term disability, additional
voluntary benefits, EAP program, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose
the type of coverage that meets their individual needs. In
addition, our associates may be eligible for paid leave including
Paid Sick Leave or any other paid leave required by Federal, State,
or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains
how we will use your information, please navigate to
https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and
conviction records subject to federal contractor requirements
and/or security clearance requirements.
Keywords: LHH Recruitment Solutions, Tracy , Customer Service Support, Hospitality & Tourism , Tracy, California
Click
here to apply!
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