Customer service Support
Company: System One
Location: Tracy
Posted on: March 19, 2023
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Job Description:
System one has an opportunity for a Customer service
professional located in Tracy, CA Duties: ??? Order non-inventory
office and shipping supplies ??? Pay all non-inventory bills in
Oracle ??? Audit Backend controls for month end shipping Satellite
warehouses ??? Daily open order list to Satellite warehouses ???
Credits/RMAs-- ??? New/dormant customer setups ??? Customer
maintenance (adding/editing customer locations/info in BAAN) ???
Freight claims processing-- ??? Receivables: o Credit card payment
processing for open terms customers o Trade management-- o
Collections for unassigned credits and-- chargebacks-- o
Receivables customer service (shipping/billing error claims
investigation, document copies, etc.) ??? Individual commission
report distribution ??? Backup for blocked order releases ???
Backup for credit card captures (billing after shipment) ??? Backup
for daily sales reports ??? EDI processing --Additionally Need help
within the Planning Department with the following: ??? Entering
invoices in Oracle ??? Entering POs ??? Chasing down parts ???
Chasing down payment information for suppliers in Oracle ???
Keeping dates updated in Baan ??? Get quotes ??? Field CSR
information requests ??? Expediting items from supplier ???
Tracking shipments
Keywords: System One, Tracy , Customer service Support, Hospitality & Tourism , Tracy, California
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