Customer service Support

Company: System One
Location: Tracy
Posted on: March 19, 2023

Job Description:

System one has an opportunity for a Customer service professional located in Tracy, CA Duties: ??? Order non-inventory office and shipping supplies ??? Pay all non-inventory bills in Oracle ??? Audit Backend controls for month end shipping Satellite warehouses ??? Daily open order list to Satellite warehouses ??? Credits/RMAs-- ??? New/dormant customer setups ??? Customer maintenance (adding/editing customer locations/info in BAAN) ??? Freight claims processing-- ??? Receivables: o Credit card payment processing for open terms customers o Trade management-- o Collections for unassigned credits and-- chargebacks-- o Receivables customer service (shipping/billing error claims investigation, document copies, etc.) ??? Individual commission report distribution ??? Backup for blocked order releases ??? Backup for credit card captures (billing after shipment) ??? Backup for daily sales reports ??? EDI processing --Additionally Need help within the Planning Department with the following: ??? Entering invoices in Oracle ??? Entering POs ??? Chasing down parts ??? Chasing down payment information for suppliers in Oracle ??? Keeping dates updated in Baan ??? Get quotes ??? Field CSR information requests ??? Expediting items from supplier ??? Tracking shipments

Keywords: System One, Tracy , Customer service Support, Hospitality & Tourism , Tracy, California