Customer Service Representative

Company: Robert Half Office Team
Location: Lathrop
Posted on: January 16, 2022

Job Description:

Description Openings for Customer Service Representatives!Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. This role will be situated in a challenging and dynamic environment. This Customer Service Representative position is based in the Lathrop, California region and is a long-term contract / temporary to hire employment opportunity.Responsibilities- You will likely support business development and client referral goals by actively cross-selling and referring customers- Manage and place incoming telephone calls- Manage the fielding and sending of important written business correspondence- Deliver outstanding, friendly customer service in a timely fashion Requirements - Ability to simplify complex problems and build solutions- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers- Strong familiarity with Multi-line Phone Systems- Customer service experience- Foundational knowledge in data entry- Spanish Language experience highly desired- Knowledge of Microsoft Excel- Strong customer service and office administrative skills- 1+ years of past relevant experience - Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly- No stranger to performing extensive research to resolve complex customer inquiries- Excellent written/verbal communication and organizational skills- Strong Microsoft Office skills- Proficient with computers and technology platforms- Supportive, positive attitude with a professional demeanor applied to all tasksIf you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today at Robert Half at 209.513.9884 for immediate consideration.Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .

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