Receptionist - State Farm Agent Team Member

Company: Hera Gutierrez - State Farm Agent
Location: Union City
Posted on: February 20, 2026

Job Description:

Job Description Job Description Benefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened in 2003 and currently has a team of 3. I come from a high-tech background and made a career change that led me to agency ownership, a decision thats allowed me to build something meaningful and people-focused. I hold an MBA, CHFC, and WNCP, and Im passionate about both professional growth and serving the community. We stay active locally by participating in events like Easter egg hunts and church festivals, and we love celebrating together as a team. We offer perks such as Casual Fridays, birthday celebrations, Christmas events, a 401(k), and paid licensing. Our culture is built on growth, communication, and collaboration. Im looking for loyal, coachable individuals who want to continuously improve and reach their full potential. If youre someone who thrives in a supportive, people-centered environment, this could be the perfect place for you. ROLE DESCRIPTION: Hera Gutierrez - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects. QUALIFICATIONS: Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.

Keywords: Hera Gutierrez - State Farm Agent, Tracy , Receptionist - State Farm Agent Team Member, Customer Service & Call Center , Union City, California