Bilingual Insurance Customer Service Rep

Company: Narvaez Insurance Services
Location: Napa
Posted on: February 18, 2026

Job Description:

Job Description Job Description Narvaez Insurance Services is a trusted, family-owned agency built on strong values and stronger relationships. Our agency is recognized for its warm and welcoming team environment, where each employee plays a meaningful role in helping clients protect what matters most. We believe in empowering our team through hands-on training, continuous learning, and real opportunities for career growth. Whether youre just starting your insurance career or looking for a supportive agency to grow with, Narvaez Insurance Services is the place to be. We are hiring a Bilingual Insurance Customer Service Representative to join our growing team. In this role, youll provide friendly, responsive support to customers, assist with insurance sales, and help with additional services such as vehicle registration. No prior experience is required ; well provide complete training. Hourly rate: $18-$25, based on experience, with opportunities for commission on top Health, dental, and vision insurance Paid time off (PTO) Hands-on training and mentoring Supportive, family-style culture Monday-Friday workweek with evenings and weekends off If youre passionate about helping people, fluent in Spanish and English, and ready to make a difference, apply today! Candidates must complete the assessment and one-way video interview in order to be considered. Benefits Annual Base Salary Commission Paid Time Off (PTO) Health Insurance Dental Insurance Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Evenings Off Weekends Off Community Service Responsibilities Deliver exceptional customer service via phone, email, and in-person Support insurance sales efforts by gathering information and assisting with quotes Perform vehicle registration services and related transactions Communicate clearly and professionally in both English and Spanish Manage client files, records, and data entry tasks Support office operations with general administrative duties Requirements No license required to start, we will train you! Bilingual fluency in Spanish and English Strong communication and interpersonal skills Positive attitude, professionalism, and a client-first mindset Proficiency with Microsoft Outlook and Word

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