Spanish Speaking Patient Collection Specialist
Company: Pacmedical
Location: Tracy
Posted on: September 16, 2023
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Job Description:
Established in 1987, Pacific Medical, Inc. is a distributor of
durable medical equipment; specializing in orthopedic
rehabilitation, arthroscopic surgery, sports medicine, prosthetics,
and orthotics. With the heart of the company dedicated to helping
and serving others, we provide our services directly to the
patient, medical networks, physician clinics, and offices. We are
dedicated to the advancement of patient care through excellent
service and product technology.We have an immediate non-remote
opportunity to join our growing company. We are currently seeking 5
full-time (M-F 8:00 am-5:00 pm) Patient Collections Specialists for
our Tracy, CA office. These individuals will be responsible for the
following:* Must be Bilingual (Spanish) *Job Responsibilities: -
Contact patients/guarantors to secure payment for services provided
based on an aging report with balances. -Contact patients when
credit card payments are declined. - Follow up with refund
requests. - Document all calls and actions are taken in the
appropriate systems. Sets next work date if follow-up is needed. -
Confirms/updates with patient/guarantor insurance and patient
demographics information. Makes appropriate changes and
submits/re-submits claims as indicated. - Establishes a payment
arrangement with the patient/guarantor and follow-up on all payment
arrangement plans implemented. - Document all patient
complaints/disputes and forward them to the appropriate person for
follow-up. - Perform other duties as needed.Qualifications/Skills:
- Must excel in interpersonal communication, customer service and
be able to work both independently and as part of a team. - Must
excel in organizational skills. -Must possess strong attention to
detail and follow-through skills. - Education, Training, and
ExperienceRequired:High School graduate or equivalent.Bilingual
(Spanish)Must type 25-45 words per minute.Hourly Rate Pay Range: $
to $ -Annual Range ($32,240 to $37,)O/T Rate Pay Range: $ to $
-Example of Annual O/T Range (5 to 10 hours per week @ 50 weeks
range $5,800 - $13,500+) -Note: Abundance of O/T AvailableBonus
Opportunity Production Bonus: $0 to $750 per month (increases
hourly rate up to $ or up to $9k per year)Profit Bonus: $0 to $1000
per month (increases hourly rate up to $ per hour or up $12k per
year) Total Compensation Opportunity Examples: Annual Base Pay:
$38,053 (Estimate incl. 5 hrs O/T per week, Low-range Production
and Profit Bonus after 3 months)Annual Mid-Range Pay: $51,153
(Estimate incl. 5 hrs O/T per week, Mid-range Production and Profit
Bonus)Annual Top Pay: $64,253 (Estimate incl. 5 hrs O/T per week,
Max Production and Profit bonus)Additional Benefits for Full-Time
Employees (3 to 4 weeks of Paid Time Off)Holidays: 10 paid holidays
per yearVacation Benefit: At completion of 3-month introductory
period, vacation accrual up to a max of 40 hours in the first 23
months, at 24 months, accrual up to a max of 80 hours with a
rollover balance.Sick Benefit: Sick accrual begins upon date of
hire up to a max accrual of 48 hours annually with a rollover
balance.This position is an excellent opportunity for a candidate
that is self-driven/motivated with an entrepreneurial spirit that
is looking to produce results in an expanding market. Candidates
that apply must be hard-working, possess a strong work ethic, and a
willingness to learn. Only those with the ability to manage varying
as well as scheduled tasks should apply.All Full-Time positions
offer the following: Medical, Dental, Vision, ER paid Life for
Employee, Voluntary benefits, Medical FSA, Dependent FSA, HSA, 401k
(if 21 years or older), and Goal Path Financial Wellness
planning.
Keywords: Pacmedical, Tracy , Spanish Speaking Patient Collection Specialist, Accounting, Auditing , Tracy, California
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