Spanish Speaking Patient Collection Specialist
Company: Pacmedical
Location: Tracy
Posted on: May 24, 2023
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Job Description:
Established in 1987, Pacific Medical, Inc. is a distributor of
durable medical equipment; specializing in orthopedic
rehabilitation, arthroscopic surgery, sports medicine, prosthetics,
and orthotics. With the heart of the company dedicated to helping
and serving others, we provide our services directly to the
patient, medical networks, physician clinics, and offices. We are
dedicated to the advancement of patient care through excellent
service and product technology.We have an immediate non-remote
opportunity to join our growing company. We are currently seeking 5
full-time (M-F 8:00 am-5:00 pm) Patient Collections Specialists for
our Tracy, CA office. These individuals will be responsible for the
following:* Must be Bilingual (Spanish) *Job Responsibilities: -
Contact patients/guarantors to secure payment for services provided
based on an aging report with balances. -Contact patients when
credit card payments are declined. - Follow up with refund
requests. - Document all calls and actions are taken in the
appropriate systems. Sets next work date if follow-up is needed. -
Confirms/updates with patient/guarantor insurance and patient
demographics information. Makes appropriate changes and
submits/re-submits claims as indicated. - Establishes a payment
arrangement with the patient/guarantor and follow-up on all payment
arrangement plans implemented. - Document all patient
complaints/disputes and forward them to the appropriate person for
follow-up. - Perform other duties as needed.Qualifications/Skills:
- Must excel in interpersonal communication, customer service and
be able to work both independently and as part of a team. - Must
excel in organizational skills. -Must possess strong attention to
detail and follow-through skills. - Education, Training, and
ExperienceRequired:High School graduate or equivalent.Bilingual
(Spanish)Hourly Rate Pay Range: $ to $ -Annual Range ($32,240 to
$37,)O/T Rate Pay Range: $ to $ -Example of Annual O/T Range (5 to
10 hours per week @ 50 weeks range $5,800 - $13,500+) -Note:
Abundance of O/T AvailableBonus Opportunity Production Bonus: $0 to
$750 per month (increases hourly rate up to $ or up to $9k per
year)Profit Bonus: $0 to $1000 per month (increases hourly rate up
to $ per hour or up $12k per year) Total Compensation Opportunity
Examples: Annual Base Pay: $38,053 (Estimate incl. 5 hrs O/T per
week, Low-range Production and Profit Bonus after 3 months)Annual
Mid-Range Pay: $51,153 (Estimate incl. 5 hrs O/T per week,
Mid-range Production and Profit Bonus)Annual Top Pay: $64,253
(Estimate incl. 5 hrs O/T per week, Max Production and Profit
bonus)Additional Benefits for Full-Time Employees (3 to 4 weeks of
Paid Time Off)Holidays: 10 paid holidays per yearVacation Benefit:
At completion of 3-month introductory period, vacation accrual up
to a max of 40 hours in the first 23 months, at 24 months, accrual
up to a max of 80 hours with a rollover balance.Sick Benefit: Sick
accrual begins upon date of hire up to a max accrual of 48 hours
annually with a rollover balance.This position is an excellent
opportunity for a candidate that is self-driven/motivated with an
entrepreneurial spirit that is looking to produce results in an
expanding market. Candidates that apply must be hard-working,
possess a strong work ethic, and a willingness to learn. Only those
with the ability to manage varying as well as scheduled tasks
should apply.All Full-Time positions offer the following: Medical,
Dental, Vision, ER paid Life for Employee, Voluntary benefits,
Medical FSA, Dependent FSA, HSA, 401k (if 21 years or older), and
Goal Path Financial Wellness planning.
Keywords: Pacmedical, Tracy , Spanish Speaking Patient Collection Specialist, Accounting, Auditing , Tracy, California
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